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Core for Service Businesses

Turn questions into qualified inquiries, better-supported customers, and staff-ready follow-up.

Core helps service businesses answer questions, explain offerings, qualify needs, capture context, prepare follow-ups, and support staff through Console and Mobile workflows.

Can you help me choose the right service?
Yes. I can explain options, capture context, and help prepare the right follow-up.
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Platform capabilities

Core connects Guides, knowledge, Console workflows, and prepared actions.

AI Guides

Answer common questions and guide people toward the right next step.

Knowledge Library

Use documents, pages, policies, handbooks, tables, and resources as trusted source material.

Knowledge Gap Queue

Capture unanswered questions and turn approved answers into new knowledge sources.

Core Dashboard

Configure Guides, assign knowledge, manage embeds, review gaps, and improve answers.

Core Console

Support day-to-day staff work with tasks, notes, records, Quick Actions, and prepared confirmations.

Prepared Actions

Let Core prepare follow-ups or internal work while users stay in control through confirmation.

Operational support

From service question to staff-ready request.

Core can connect customer-facing Guides to internal tasks, notes, Quick Actions, and future CRM-style integrations through prepared actions.

  • Customer support Guide
  • Sales intake assistant
  • Service explanation knowledge
  • Lead qualification
  • Console task and note workflows