Skip to content

Core Guides

AI Guides for every audience, workflow, and knowledge base.

Core Guides answer questions, guide users through workflows, prepare actions, and connect visitors, staff, members, clients, and applicants to the right next step.

What documents do I need?
I can answer from assigned knowledge and help prepare the next step for review.
KnowledgeActionsConsole

Use cases

One platform, many Guides.

Website Guide

Answer public visitor questions and guide people to action.

Portal Guide

Help logged-in users understand records, forms, documents, and status.

Internal staff Guide

Give teams quick access to policies, procedures, and operational knowledge.

Knowledge Guide

Answer from PDFs, documents, spreadsheets, websites, and structured references.

Workflow Guide

Guide applications, renewals, support requests, intake, and handoff.

Console-aware Guide

Prepare tasks, notes, and future actions that staff can review and confirm.

Designed for Core

Core Guides are not just chat widgets.

They are conversational interfaces for trusted knowledge, configured instructions, improvement workflows, prepared actions, and the operational surfaces where your staff work.

  • Knowledge-aware answers
  • Guide instructions and goals
  • Knowledge Gap Queue improvement loop
  • Prepared action handoff to Console workflows